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privacy policy

Grounds Coffees, registered with KvK number 80928099, is responsible for processing your personal details as stated in this privacy policy. We processes the following personal data if and as when required.

Privacy Policy

Last updated: 15 December, 2025

This Privacy Policy describes how Grounds Coffees ("we," "us," or "our") collects, uses, discloses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable European data protection laws.

This Policy applies to visitors, users, and business customers ("you") who access or use our website, platform, or services.

1. Data Controller

Grounds Coffees is the data controller responsible for your personal data.

Company name: Grounds Coffees
Registered address: Kruisstraatse Akkers 23, 5249JM Rosmalen, The Netherlands 
Email: annelise@groundscoffees.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Identity & Contact Data

  • Name

  • Company name

  • Job title

  • Email address

  • Phone number

  • Business address

b) Account & Transaction Data

  • Account login details

  • Orders, invoices, and contracts

  • Payment-related information (processed via third-party providers)

c) Technical & Usage Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and interaction data

d) Communications Data

  • Emails, messages, and inquiries sent to us

We do not knowingly collect special categories of personal data.

3. Legal Bases for Processing

We process personal data only when permitted by law, including:

  • Contractual necessity – to provide our services and fulfill orders

  • Legal obligation – to comply with accounting, tax, and regulatory requirements

  • Legitimate interests – to operate, improve, and secure our platform

  • Consent – where explicitly obtained (e.g. marketing communications)

4. How We Use Your Data

We use personal data to:

  • Provide and operate our B2B platform

  • Process transactions and manage accounts

  • Communicate with users and customers

  • Improve our website and services

  • Ensure platform security and prevent fraud

  • Comply with legal and regulatory obligations

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyze traffic and usage

  • Improve user experience

Where required by law, we obtain your consent before placing non-essential cookies. You may manage cookie preferences through your browser or cookie banner.

6. Data Sharing & Processors

We may share personal data with trusted third parties, including:

  • Hosting and cloud service providers

  • Payment processors

  • Analytics and IT service providers

  • Professional advisers (legal, accounting)

All third parties act as data processors and process data only on our instructions and under appropriate contractual safeguards.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

  • European Commission adequacy decisions

  • Standard Contractual Clauses (SCCs)

  • Other lawful transfer mechanisms

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, and reporting obligations.

Retention periods are reviewed periodically.

9. Your Data Protection Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure ("right to be forgotten")

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at annelise@groundscoffees.com.

You also have the right to lodge a complaint with your local data protection authority.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Email: annelise@groundscoffees.com
Company: Grounds Coffees
Address: Kruisstraatse Akkers 23, 5249JM Rosmalen, The Netherlands 

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

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